If you’re playing on RiverSweeps and wondering how to cash-out or redeem your winnings, this guide will walk you through everything step by step. Please read carefully, as cash-out requests follow specific rules to protect players and ensure a smooth process.
Important First Rule: Official Accounts Only
We only process cash-out and redeem requests for accounts created on our official RiverSweeps store.
✅ Accounts created directly on our official website are eligible
❌ Accounts created through kiosks or third-party distributors are not eligible for online cash-out
If your account was created by a distributor or in-store kiosk, you must contact that distributor directly for any redeem or payout requests. Our online system does not have access to distributor accounts.
How to Create a Valid RiverSweeps Account
To be eligible for online cash-out, you must Create account on our official store.
How to Create a RiverSweeps Account
Make sure to:
Use a valid email address
Keep your PIN and login details safe
Always make deposits through the official cashier page
Minimum Cash-Out Requirement
To request a cash-out / redeem, please note:
🔹 Minimum redeem amount: $150
🔹 The account must be active and created on the official RiverSweeps store
🔹 All information must match (PIN + email used at signup)
How to Request a Cash-Out
Once you’re ready to redeem your winnings:
Make sure your balance meets the minimum cash-out amount
Send an email to our cash-out team:
Include the following details:
Your RiverSweeps PIN
The email address used to create the account
The amount you want to redeem
Our team will review your request and guide you through the next steps.
Common Reasons Cash-Out May Not Be Available
Here are the most common issues we see:
The account was created through a distributor or kiosk
The email provided does not match our records
The minimum redeem amount was not reached
The request was sent from a different email than the one used to Create account
If any of these apply, our support team will let you know what to do next.
Final Notes
We strongly recommend:
Always playing and depositing through the official RiverSweeps store
Avoiding third-party sellers if you plan to cash-out online
Keeping a record of your PIN and email
If you’re unsure whether your account is eligible, feel free to contact our support team before requesting a redeem.
Good luck, and enjoy playing on RiverSweeps responsibly.
