Last Updated: July 2026
Welcome to PlayRiverSweepsOnline.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
Depending on the services you use, we may collect:
- Full Name
- Email Address
- Phone Number
- Account PIN
- Transaction History
- Customer Support Communications
This information is collected when you:
- Create an online account
- Make a deposit
- Request a redeem
- Contact customer support
Payment Information
Our website does not store your debit card or banking information.
Online deposits are processed using Bitcoin through secure payment providers.
For Bitcoin transactions, we may collect:
- Bitcoin transaction hash (TXID)
- Deposit amount
- Wallet address generated by our payment system
- Invoice information
This information is used only to verify and process deposits.
Automatically Collected Information
When visiting our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Website Usage Statistics
- Cookies
This information helps us improve security and website performance.
2. How We Use Your Information
We use collected information to:
- Create and manage player accounts
- Process deposits
- Verify payment transactions
- Process redeem requests
- Detect fraud
- Prevent abuse
- Improve website functionality
- Respond to customer support inquiries
- Comply with legal obligations
3. Fraud Prevention & Security
To protect our players and platform, we use automated and manual fraud detection systems.
Accounts may be reviewed for:
- Suspicious activity
- Multiple account creation
- Unauthorized device access
- Blacklisted IP addresses
- Payment abuse
- Attempts to manipulate gameplay
- Violations of our Terms & Conditions
For security reasons, we reserve the right to suspend or permanently close accounts that violate our policies.
To protect the integrity of our security systems, we may not disclose the specific reason for certain account actions.
4. Bitcoin Deposits
Every online deposit requires a new invoice generated through our official store.
Each invoice contains a unique Bitcoin payment address.
Reusing previously generated Bitcoin addresses may prevent automatic payment identification.
Players are responsible for ensuring that payments are sent to the current invoice generated by our website.
5. Cookies
Our website uses cookies to:
- Keep users logged in
- Remember website preferences
- Improve performance
- Analyze website traffic
- Enhance security
You may disable cookies through your browser settings, although some features may no longer function properly.
6. Third-Party Services
We may use trusted third-party providers to operate our services, including:
- Bitcoin payment processing
- Cloud hosting
- Website security
- Analytics
- Email delivery
- Customer support tools
These providers only receive the information necessary to perform their services.
7. Data Retention
We retain account information only as long as necessary to:
- Provide services
- Resolve disputes
- Prevent fraud
- Meet legal requirements
- Enforce our Terms & Conditions
Inactive or suspended accounts may be retained for security and compliance purposes.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we continuously monitor and improve our security measures.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where legally permitted)
- Request information about how your data is used
To exercise these rights, please contact our support team.
10. Children’s Privacy
Our services are intended only for individuals who are legally permitted to participate under applicable laws.
We do not knowingly collect personal information from minors.
If we become aware that information has been collected from an ineligible individual, it will be removed as soon as reasonably possible.
11. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon posting on this page.
We encourage users to review this page periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Website: https://playriversweepsonline.com
Customer Support: [email protected]